Customer Advisor (M/F) Job - French Customer Service - Concentrix Agadir 2026

## Overview Concentrix, a global leader in technology and services, announces the opening of applications for 10 positions as Customer Advisors (M/F) for French-speaking customer service in Agadir. These positions target entry-level candidates with a minimum of a Baccalaureate degree, aiming to enhance customer experience and provide tailored solutions.

## Organizing Entity **Concentrix** is a global leader in technology and services, working to develop future brands. The company helps well-known brands improve their business through technology and integrated solutions in over 70 countries. Concentrix is committed to doing the right thing for people: its employees, customers, communities, and the planet.

The Concentrix culture is characterized by a strong focus on **performance and competitiveness**, where ambition, a love for challenge, and customer focus are key drivers of success. This dynamic is supported by a dimension of **collaboration**, which fosters trust, responsibility, and close management that cares about supporting teams. It also relies on a structured **organizational** culture that ensures process accuracy, reliability, and operational efficiency. Finally, the element of **innovation**, though more moderate, encourages continuous adaptation and improvement of practices and services.

## Advertised Positions - **Customer Advisor (M/F) - French Customer Service**: 10 positions, in Agadir. - **Grade**: Not specified. - **Required Specialties**: Customer Service, French Language Communication. - **Required Experience**: Entry-level (less than one year).

## Eligibility Requirements - Full proficiency in French, both spoken and written. - Excellent sense of communication, organization, autonomy, and positivity. - Proficiency in digital tools and curiosity towards new technologies. - Love for challenges and focus on customer satisfaction. - **Educational Level**: Baccalaureate degree minimum.

## Test Stages - **Stage 1: Online Tests** (one hour): Assessment of linguistic, technical, and personal skills. - **Stage 2: Phone Interview**: Initial exchange with the recruitment team to learn about Concentrix and confirm candidate suitability for the position. - **Stage 3: In-person Interview**: Meeting to deepen the candidate's profile and align their ambitions with the company's culture.

## Important Dates - Announcement Date: **2024-05-20** - Application Deadline: **September 13, 2026**

## What We Offer (Benefits) Concentrix places utmost importance on talent development and offers the following benefits: - **Attractive Compensation**: - Language bonus for multilingual profiles. - Performance bonuses. - Regularity bonus starting from the twelfth month. - Special Eid al-Adha bonus. - **Social Benefits**: - Excellent health insurance. - Supplementary pension after one year. - Flexible working hours with the possibility of remote work after the integration period. - Free access to the gym. - Transportation provided. - Continuous training programs. - **Dynamic Work Environment**: - Internal activities and events throughout the year. - Activities to foster team spirit and company culture.