Customer Service at Electro Salam Company in Casablanca 2026

## Overview Electro Salam, a leading company in the sale of electronic products in Morocco, is looking for Customer Service Officers to join its team in Casablanca. This role aims to ensure an exceptional customer experience through effective and positive interaction, and to contribute to building customer loyalty.

## Organizing Entity **Electro Salam** is a major Moroccan company specializing in the sale of electronic products, offering a wide range of products such as smartphones, tablets, computers, televisions, home appliances, and accessories, with a commitment to providing the best prices and high-quality customer service.

## Advertised Positions - **Position**: Customer Service Officer - **Number of Positions**: 2 - **Location**: Casablanca - **Required Educational Level**: Bac +2 minimum (License) - **Required Experience**: 1 to 3 years

## Application Requirements To apply for this position, the following conditions must be met: - Hold a **Bac +2** diploma in Administrative Assistance or General Services. - Initial professional experience ranging from **one to three years** in a similar role, demonstrating a high sense of service and a good understanding of customer expectations. - Excellent **oral and written** communication skills. - High capacity for **empathy** and problem-solving quickly and effectively. - Good proficiency in IT tools and Customer Relationship Management (CRM) software is considered an asset. - **Required Personal Qualities**: Seeking novelty, respect for rules, need for objectivity, flexibility, teamwork, ambition, organization, responsiveness and initiative, adaptability, and team spirit.

## Important Dates - **Announcement Date**: **May 15, 2024** - **Application Deadline**: **August 18, 2026**