Customer Service Advisor (M/F) Jobs at Concentrix Agadir 2026

## Overview **Concentrix**, a global leader in customer experience technology and services, is seeking **10** Customer Service Advisors (M/F) to join its team in **Agadir**. The position requires full proficiency in Spanish, knowledge of English and French, with a minimum Baccalaureate degree and no more than one year of experience. The application deadline is **September 13, 2026**.

## Organization **Concentrix** is a global leader in providing customer experience technology and service solutions, operating in over 70 countries. The company aims to help brands improve their operations through integrated technology and solutions, with a focus on performance, collaboration, and innovation.

## Advertised Positions - **10** positions: **Customer Service Advisor (M/F)** - in Agadir. - **Key Responsibilities**: - Respond to customer needs via phone, email, or chat. - Resolve issues and handle complaints to ensure customer satisfaction. - Build customer loyalty by providing personalized solutions. - Contribute to the continuous improvement of services and processes. - **Required Specialties**: Full proficiency in Spanish (essential), knowledge of English (an asset), and French.

## Eligibility Requirements - Minimum **Baccalaureate** degree. - Experience not exceeding **one year** (entry-level). - Full proficiency in **Spanish**, both written and spoken. - Knowledge of **English** is considered an asset. - Excellent sense of communication, organization, autonomy, and a positive attitude. - Ability to use digital tools and adapt to new technologies. - Passion for customer satisfaction and the ability to face challenges with enthusiasm.

## Selection Process - 1. **Online Tests**: lasting **one hour**, to assess linguistic, technical, and personal skills. - 2. **Phone Interview**: an exploratory conversation with the recruitment team. - 3. **In-person Interview**: an in-depth conversation to verify skills and alignment of aspirations with the company culture.

## Important Dates - Announcement Date: **2024-05-20** - Application Deadline: **2026-09-13** - Test Date: Not specified

## Benefits Offered Concentrix offers a competitive benefits package to its employees, including: - **Attractive Compensation**: - Language bonus for multilingual employees. - Attendance bonus starting from the twelfth month, and performance bonuses. - Special Eid al-Adha bonus. - **Exceptional Social Benefits**: - Excellent health insurance and supplementary pension after one year. - Flexible working hours with the possibility of remote work after the integration period (for residents outside specified major cities). - Free access to the gym. - Provision of transportation to the workplace. - **Continuous Training**: to develop skills and acquire new knowledge. - **Dynamic Work Environment**: with activities and events throughout the year to foster team spirit.