English-Speaking Customer Service Representative (Night Shift) - Marketing Call Center 2026

## Overview Marketing Call Center, a leader in customer relations and multichannel management in Morocco, is opening applications for **20 positions** for English-speaking customer service representatives to work night shifts in Rabat. This role aims to provide an exceptional customer experience for the company's international clients.

## Organizing Entity **Marketing Call Center** A Moroccan company specializing in customer relations, offshoring, and multichannel management, with two decades of experience. The company works with major Moroccan, European, North American, and Asian brands, and employs over 700 talents. The company focuses on performance, accuracy, and personalization in every customer interaction, and adopts a collaborative culture centered on people, trust, and team spirit.

## Announced Positions - **English-Speaking Customer Service Representative (Night Shift)**: 20 positions, in Rabat and surrounding areas.

## Eligibility Requirements - **Language**: Excellent command of English, both written and spoken. - **Availability**: Full ability to work night shifts and maintain a nocturnal schedule. - **Soft Skills**: Empathy, patience, excellent active listening skills, and the ability to handle stressful situations calmly and positively. - **Experience**: Previous experience in customer service, BPO, or a call center environment is preferred, but enthusiastic beginners with excellent English are welcome. - **Educational Level**: **Baccalaureate +1** minimum. - **Required Experience**: Entry-level (1 to 3 years). - **Contract Type**: **Permanent employment contract (CDI)**.

## Required Documents No specific documents are mentioned in the announcement.

## Test Stages No specific test stages are mentioned in the announcement.

## Important Dates - Announcement Date: Today - Application Deadline: **September 08, 2026**